Product Issue Report

We're sorry to hear about your experience. Please fill out this form so our quality team can investigate and resolve the issue. All fields marked (Required) must be completed.

Customer Information

Full Name (Required)

Email (Required)

Phone

Shipping Address (Required for replacement)

Street Address

Address Line 2

City

State / Province

ZIP / Postal Code

Country

Product Information

Product Type (Required)

10.8oz Can 1L Bottle Other

Flavor (Required)

Premium Pineapple Chocolate Watermelon Blueberry Sparkling Other

Pack Size

Single 4-Pack 12-Pack Case Other

Store / Retailer

Store City & State

Bottom of can showing Best Buy Date and Batch/Lot Number location

Check the bottom of your can or bottle

Purchase Date

Best By Date (Required)

Batch / Lot Number (Required)

Issue Details

How Many Units Affected?

Did You Consume Any of the Product?

Yes No

Describe the Issue (Required)

Photos

Upload Photos (Required for replacement)

Please photograph the affected product, packaging, batch/lot code, and any visible damage. Helpful photos speed up our investigation.

Accepted formats: JPG, PNG, HEIC, or WebP • Max size: 5 MB per photo • Limit: 5 photos

📷

Click to add photos or drag and drop

JPG, PNG, HEIC, or WebP (max 5MB each, up to 5 photos)

Preferred Resolution

How Would You Like Us to Resolve This? (Required)

Send me a replacement product Contact me to discuss Other

Customer Information

Product Information

Issue Details

Photos

Preferred Resolution

Report Submitted!